Accessing LiveCloud Multitenant Portal with Service Provider Credentials

The UMP 365 application is web-based and can be accessed via any web browser (Chrome, Microsoft Edge or Firefox) over HTTPS only. The provider can either access the Customer Portal using the Windows user or the Azure AD SSO user.

The minimum screen resolution for the Web browser page is 1920 X 1080.

One of the following Login URLs can be used:

https:\\[DNSname]\tenantui
https:\\localhost\tenantui

If you are connecting with localhost, a certificate error message will be displayed, confirm to continue with insecure connection.

Graphical user interface, text, application, Teams

Description automatically generated

The provider can access Live Platform Multitenant with the following Admin User types:

SuperAdmin: a predefined Windows User Account which must be a member of Group UmpAdmins)
Access to Multi-Tenant level and to all the Customers Tenant

Graphical user interface, application

Description automatically generated

The following screen displays theLive Platform Multitenant portal interface after a clean installation for a new customer.